If you regularly take a prescribed medication/medications, you will be given a repeat prescription request form. About one week before you need more treatment, please send us your request using one of the methods listed below:
Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
a 3 or 12 month PPC is more suitable. It covers all NHS prescriptions, not just HRT items. Visit: www.nhsbsa.nhs.uk/ppc
Electronic Prescription Service (EPS)
We send your prescriptions direct to your chosen pharmacy instead of printing them out, so the pharmacy can get them ready for you without having to take the prescription along. All you have to do is ask the doctor, the receptionist or at the pharmacy. You can change your nominated pharmacy at any time.
It makes it easier to obtain your repeat prescriptions – just request them on-line (or in writing) and then collect the medicines from the pharmacy.
It is still important to see you from time to time to make sure all of your monitoring checks are up to date, so please take note of the messages we send that the pharmacist will pass on to you.
When you are discharged from Hospital you should normally receive seven days supply of medication. Sometimes the prescription will be intended for dispensing at the hospital pharmacy, especially if the need is urgent or the drugs are for hospital supply only.
On receipt of your discharge medication, which will be issued to you by the Hospital, please contact the Surgery to provide them with this information before your supply of medication has run out.
Hospital requests for change of medication will be checked by a prescribing clinician first, and if necessary a prescribing clinician will provide you with a prescription on request.
Medication reviews are needed, usually every 6 or 12 months and we shall ask you to make an appointment with the doctor or nurse. There are certain important checks we need to perform to ensure your medicines are still doing their job and are not causing any problems and that your condition is monitored. When the computer indicates a review is due, please do not delay as the computer blocks any further issues once you are overdue. If you have been unable to come in time, please NEVER stop your medicines; let us know the circumstances and we shall issue a prescription to keep you going.
Taking your medication abroad may require you to take a letter of authorisation with you, even in Europe. Every country has its own rules and it can be complex. Make sure you check in good time.
Non-repeat items (acute requests)
Non-repeat prescriptions, known as ‘acute’ prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period, and may require a review visit with your Doctor prior to the medication being added onto your repeat prescription records.
Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.
Over The Counter
Many excellent and important medicines are available Over The Counter (OTC) at pharmacies. They do not not need to be prescribed by a Doctor and indeed you can save yourself a lot of money as many are cheaper than the Prescription Charge. Pharmacists are highly trained in giving sensible advice about self-help for minor illness, please ask them or take a look here.
The NHS in NW London CCGs: Brent, Ealing, Harrow, Hillingdon, Hounslow, Hammersmith & Fulham, Kensington & Chelsea, and Westminster spent over £13 million in 2016 on products that can be bought without a prescription at community pharmacies.
The NHS is under pressure. Our budgets are not large enough to pay for all the treatments the public would like us to provide. We would therefore like to spend less on medicines you can buy without a prescription so as to free up funds for other valuable NHS services.
Practices across North West London are being asked to stop routinely prescribing medicines which are available to buy over the counter in pharmacies (and, in the case of some medicines, in supermarkets and other shops too). If a medicine you need can be bought without a prescription, your GP may ask if you are willing to buy it. If you are not willing to buy it, it will be prescribed.
Private prescriptions from another doctor should normally be cashed at a pharmacy. We are not obliged to convert these to NHS prescriptions. Once you are established on the medicines we can provide repeat prescriptions on the NHS as normal provided we have received written information from that doctor and that we judge the prescription is appropriate. Some prescriptions may be for medication which is not in our practice drug formulary and we may substitute it for something similar.
Ask us to help synchronise your medicines so you can request them all in one go.
Certain medicines such as the Contraceptive Pill or HRT (Hormone Replacement Therapy) can be supplied in 6 month quantities for your convenience but to do this the nurse or doctor may need to see you.
Non-repeat medicines, which you may have only occasionally, can be requested on a medication request form or on-line request but we may ask to see you.